Data protection

General information

This privacy policy informs you about what personal data we collect on this website, how we process it and what rights you have in relation to your data.

We take the protection of your personal data seriously and treat it confidentially and in accordance with the legal data protection regulations of Switzerland, in particular the Swiss Data Protection Act (DSG).

Responsible body

The controller responsible for data processing on this website is:

LunaBlu Waxing & Beauty
Owner: Vera Ulrich
Aegeristrasse 24
6300 Zug
Switzerland
E-mail: info@lunablue.ch

Collection and processing of personal data

3.1 Automatic data acquisition

When you visit our website, technical data is automatically collected by our hosting provider. This includes

IP address
Browser type and version
Operating system
Referrer URL
Time of access

This data serves the technical provision of the website and is used for security purposes and to improve our offer.

3.2 Making contact

If you contact us via E-mail, telephone or contact form we will save your details for processing your request. The data will not be passed on without your consent.

3.3 Online appointment booking (if used)

If you make appointments online via a booking tool (e.g. Calenso or Calendly), your contact details will be stored for the purpose of processing the appointment. Processing is carried out in accordance with the data protection guidelines of the respective providers.

Cookies & tracking technologies

Our website uses Cookiesto improve its use.

4.1 Types of cookies:

Necessary cookies: Ensure the basic functions of the website.
Functional cookies: Save settings for an improved user experience.
Analysis and marketing cookies: Help us to optimize the website through visitor analysis.

Consent & administration:
You can use our Cookie Consent Tool (Real Cookie Banner) control the use of cookies and reject non-essential cookies.

Tools & plugins used

We use various services on this website that may process personal data:

5.1 WordPress & Elementor

Our website is based on WordPressand we use Elementor Pro for the design. These tools do not set their own tracking cookies, but may be associated with third-party providers.

5.2 Hosting by Hostinger

Our website is hosted by Hosted by Hostingerwhereby technical access data is processed. Data processing takes place in Switzerland or the EU.

5.3 Web optimization with WP Rocket

We use the plugin WP Rocketto improve the loading speed of our website. No personal data is stored in the process.

5.4 WebP Converter for Media

This plugin converts images to WebP format to optimize loading time. No personal data is processed.

5.5 YouTube (if integrated)

YouTube videos may be embedded on our website. YouTube is a service provided by Google Ireland Limited. When a video is played, cookies may be set and data transmitted to Google.

5.6 Google Maps (if integrated)

For the representation of locations we use Google Maps. IP addresses and location data are processed during use.

5.7 Social media links

We link to Instagram, Facebook and other platformsHowever, we do not use any social media plugins that automatically collect data.

Data transfer to third parties

We give your data not to third parties, unless:

You have your explicit consent issued.
There is a Legal obligation in addition.
It is necessary for the fulfillment of the contract (e.g. transfer to payment service providers).

Storage duration of the data

We store your personal data only for as long as is necessary for the respective purpose. They are then deleted or anonymized.

Your rights as a user

You have the following rights under the Swiss Data Protection Act (DSG):

Right to information: You can request information about the stored data.
Right of rectification: You can have incorrect or incomplete data corrected.
Right of deletion: You can request the deletion of your data, provided that there are no statutory retention obligations.
Right of objection: You can object to the processing of your data, in particular in the case of direct advertising.

To exercise these rights, please contact us by e-mail at info@lunablue.ch.